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Soft Skills
Digital Marketing
MS Office
Online Courses
About Ismail
Who am I, you ask? Well, I’m Ismail, a seasoned corporate trainer with a passion for creating engaging and impactful learning experiences. With a wealth of experience as an operations manager at Infosys, I have successfully led and managed multiple teams, achieving remarkable results along the way.
One of my proudest achievements has been my ability to skyrocket customer satisfaction scores and employee satisfaction scores by more than 100%. How did I achieve this? By fostering a positive and empowering work environment that nurtures personal growth and encourages collaboration
Throughout my professional journey, I have accumulated extensive experience in diverse roles that have shaped my skills and expertise. These roles include:
- Founder – Triboro Solutions Pvt. Ltd.
- Co-Founder of a Corporate Training Company
- Operations Manager – Infosys
Obtaining an MBA in Customer Relations has equipped me with a powerful set of skills and knowledge in fostering exceptional customer experiences.
I have successfully completed several certifications that have bolstered my knowledge and expertise in various areas. These certifications include:
Google Ads
AICPCU
MB101
My interests span diverse realms, including reading, digital marketing, traveling, and sports.
Video Content
Quotes, Affirmations & More
Some statistics on importance of Soft Skills?
eBooks
Comprehensive Guide to Effective and Interactive Corporate Training
The Eisenhower Matrix